Terms & Conditions

Welcome to MoreMascot (https://www.moremascot.com). By accessing this website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and other applicable policies published on our website.

If you do not agree with these terms, please do not use this website.

2. Products & Custom Orders

MoreMascot specializes in custom-made mascot costumes and related products.

Because many products are handmade or customized according to customer requirements, slight differences in color, materials, dimensions, or appearance may occur compared with website images, mockups, or digital previews.

Customers are responsible for reviewing and confirming customization details, including logos, colors, sizing, and design requirements before production.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, pricing, and images. However, we do not guarantee that all content is completely error-free, current, or free from omissions.

Product images are for reference purposes, and actual finished products may vary depending on customization requirements and production processes.

4. Order Acceptance

All orders are subject to review, acceptance, and availability.

Submitting an order does not guarantee acceptance. An order confirmation email acknowledges receipt of your order request but does not constitute final acceptance.

We reserve the right to refuse or cancel orders in cases including pricing errors, suspected fraud, product availability issues, or other reasonable circumstances.

5. Payment

We currently accept secure payments through approved payment providers such as PayPal and supported card payment options.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping & Delivery

Shipping estimates, methods, and delivery details are described in our Delivery Information policy.

Delivery timelines are estimates only and may be affected by production schedules, customs processing, weather conditions, or third-party shipping carriers.

7. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Because many products are custom-made, return eligibility may be limited once production has started.

8. Intellectual Property

All content on this website, including text, product descriptions, graphics, logos, images, design elements, and website content, is the property of MoreMascot or its licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, MoreMascot shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Prohibited Use

You agree not to misuse the website, interfere with website operations, attempt unauthorized access, or use the website for unlawful purposes.

11. Policy Changes

We may update these Terms & Conditions from time to time. Updated versions will be posted on this page.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles.